newdandy

Shipping Policy

This Shipping Policy applies to all orders placed through newdandy.com. By placing an order with NewDandy, you acknowledge and agree to the shipping terms and conditions described below.

1. SHIPPING COVERAGE

NewDandy currently ships orders to addresses located within the United States.

We do not currently offer international shipping to destinations outside the United States.

2. ORDER PROCESSING TIME

All confirmed and successfully paid orders are generally processed, prepared, and packed within 1–2 business days.

Orders placed on weekends or U.S. federal holidays will be processed on the next available business day.

Processing times may occasionally be extended due to unusually high order volumes, inventory availability, severe weather, or other circumstances beyond our reasonable control.

3. ORDER CUT-OFF TIME

Orders placed before 2:00 PM (Eastern Time) on business days will generally begin processing on the same business day.

Orders placed after 2:00 PM (Eastern Time) will generally be processed beginning on the next business day.

Please note that the order cut-off time applies to business days only.

4. SHIPPING ORIGIN

Orders placed through NewDandy are processed and fulfilled under the business operations of:

HOODIES MATTER LLC

Business & Shipping Address:
16101 WHIPPOORWILL CIRCLE
WESTLAKE, FL 33470
United States

The actual carrier or fulfillment location may vary depending on inventory and logistics arrangements.

5. ESTIMATED DELIVERY TIME

Standard domestic shipping generally takes approximately 5–9 business days after dispatch.

Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on:

Shipping destination
Carrier operations
Weather conditions
Holidays
Peak shipping periods
Remote or rural delivery areas
Other circumstances outside our reasonable control

The estimated delivery period begins after the order has been processed and handed over to the shipping carrier.

6. SHIPPING FEES

We may offer shipping promotions from time to time.

Unless otherwise stated during checkout:

Free Shipping on orders of $49.00 or more
Standard Shipping Fee: $5.99 for orders under $49.00

Applicable shipping charges will be displayed during checkout before you complete your purchase.

Any applicable shipping fees will be clearly presented to customers before payment is submitted.

7. SHIPPING METHODS

We may use reputable domestic shipping carriers to deliver orders, including but not limited to:

USPS
UPS
FedEx

The shipping carrier and service level may vary depending on the destination, package size, availability, and other logistical considerations.

8. SHIPMENT NOTIFICATION & TRACKING

Once your order has been dispatched, we will generally send a shipment confirmation email containing available tracking information.

You may use the tracking number provided by the carrier to check the status of your shipment.

Please note that tracking information may take some time to become available after the package has been handed over to the carrier.

9. DELAYED, LOST, OR UNDELIVERABLE PACKAGES

Once an order has been transferred to the shipping carrier, delivery may be affected by circumstances outside our reasonable control.

If a package is delayed, lost, damaged, or otherwise affected during transit, please contact our customer service team so that we can assist you with the appropriate next steps.

If a package cannot be delivered because of an incorrect or incomplete address, insufficient contact information, or refusal to accept delivery, additional shipping costs or related losses may be the customer's responsibility, where applicable.

Customers are responsible for providing accurate and complete shipping information when placing an order.

10. SHIPPING ADDRESS CHANGES

Please carefully review your shipping information before completing your order.

If you need to change your shipping address after placing an order, please contact us as soon as possible at [email protected].

We cannot guarantee that an address change will be possible after an order has entered processing or been shipped.

11. POLICY UPDATES

We reserve the right to modify, update, or revise this Shipping Policy from time to time to reflect changes in our business operations, shipping arrangements, or applicable requirements.

Any updated version of this policy will be published on newdandy.com. Unless otherwise stated, revised provisions will become effective when posted.

Your continued use of our website and shipping services after the updated policy is published constitutes your acknowledgment and acceptance of the revised Shipping Policy.

12. CONTACT US

If you have any questions about our shipping arrangements, order processing, delivery times, or shipment tracking, please contact us: