Privacy Policy

This Privacy Policy describes how HOODIES MATTER LLC (“we,” “us,” or “our”), the owner and operator of newdandy.com, collects, uses, discloses, and protects the personal information of users (“you” or “your”) who visit our website and purchase our hoodies and related apparel products.

This Privacy Policy applies to information collected through newdandy.com, as well as related services, sales activities, and customer support interactions. By accessing or using our website, you acknowledge and agree to the practices described in this Privacy Policy.

1. COMPANY INFORMATION

Full Legal Name: HOODIES MATTER LLC

Federal Employer Identification Number (EIN): 93-3905494

Official Business & Shipping Address:
16101 WHIPPOORWILL CIRCLE
WESTLAKE, FL 33470
United States

Customer Support Email: [email protected]

This website is operated under the authorization and supervision of HOODIES MATTER LLC, with Yao Chen (陈瑶) serving as the authorized representative responsible for website operations, customer service management, marketing activities, and day-to-day e-commerce administration.

All data-related operations conducted through NewDandy are carried out on behalf of HOODIES MATTER LLC and handled in accordance with applicable requirements.

2. INFORMATION WE COLLECT

Information You Voluntarily Provide

We may collect information that you voluntarily provide when placing an order, contacting our customer service team, submitting an inquiry, or using services available through our website.

This information may include:

• Full name
• Shipping address
• Email address
• Telephone number
• Order information
• Product and purchase information
• Customer service communications
• Other information you voluntarily provide to us

We use this information only as reasonably necessary to provide our services, process orders, communicate with customers, and fulfill other legitimate business purposes.

Automatically Collected Information

When you visit our website, we may automatically collect certain basic technical and browsing information through standard web technologies.

This information may include:

• Device type
• Browser type
• Operating system
• IP address
• Pages visited
• Date and time of website access
• General website usage information

Such information may be used to maintain website functionality, analyze website performance, improve the shopping experience, and protect the security of our website.

3. USE OF PERSONAL INFORMATION

We may use your personal information for the following legitimate purposes:

• Process and fulfill customer orders
• Arrange product shipping and delivery
• Provide customer service and after-sales support
• Respond to product and order inquiries
• Send order confirmations and shipping updates
• Provide necessary service-related notifications
• Improve website functionality and user experience
• Analyze website performance and customer usage
• Prevent fraud, abuse, and unauthorized activities
• Comply with applicable laws and legal obligations

We do not sell or rent your personal information to unrelated third parties for their own marketing purposes.

4. INFORMATION SHARING

We may share limited personal information with trusted service providers when reasonably necessary to operate our business and fulfill your orders.

For example, information such as your name, shipping address, and contact details may be shared with shipping and delivery providers for the purpose of delivering your purchases.

We may also disclose personal information when required to do so by applicable law, legal process, court order, governmental request, or other lawful authority.

We take reasonable steps to ensure that service providers handling customer information use such information only for authorized business purposes and maintain appropriate confidentiality and security measures.

5. INFORMATION SECURITY

We use reasonable administrative, technical, and organizational safeguards to help protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.

Access to customer information is limited to individuals and service providers who reasonably require such information to perform their authorized functions.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure. While we take reasonable measures to protect your information, we cannot guarantee absolute security.

6. YOUR PRIVACY RIGHTS

Depending on applicable law, you may have certain rights regarding the personal information we maintain about you.

These rights may include the ability to:

• Request information about the personal data we hold about you
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Ask questions about how your information is collected and used
• Opt out of certain non-essential communications

If you would like to exercise an applicable privacy right or have questions about your personal information, please contact us at:

[email protected]

We will review and respond to your request within a reasonable period and in accordance with applicable laws.

7. PROTECTION OF MINORS

NewDandy is intended for general consumers and is not specifically directed toward children.

We do not knowingly or intentionally collect personal information from children in violation of applicable laws.

If you believe that a minor has provided personal information to us without appropriate authorization, please contact us at [email protected]. If required, we will take reasonable steps to review and delete such information.

8. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, services, or platforms.

This Privacy Policy applies only to newdandy.com and does not govern the privacy practices of third-party websites.

We are not responsible for the privacy policies, security practices, or content of third-party websites. We encourage you to review the applicable privacy policies of any third-party websites you visit.

9. POLICY UPDATES

We reserve the right to modify, update, or revise this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or applicable legal requirements.

Any updated Privacy Policy will be published on this website with the revised effective date where appropriate.

Your continued use of newdandy.com after an updated Privacy Policy has been published constitutes your acknowledgment of the revised policy.

10. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the information below:

HOODIES MATTER LLC

Business Address:
16101 WHIPPOORWILL CIRCLE
WESTLAKE, FL 33470
United States

Official Customer Service Email:
[email protected]